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Frequently Asked Questions

1. We are having trouble during registration

Having a problem completing the registration process online? Don't worry. Please send us an email at karank@oxfamindia.organd we will get in touch as soon as possible.

You can also send us an SMS, just type OXFAMTW and send it to 56263.


2. What are the pre-requisites to registering our team successfully?

To successfully complete your registration you will need to provide:

- Team name (make sure it's unique!)

- Team fundraising target (choose an ambitious target) Minimum amount required to participate is Rs 80,000

- Complete information of all 4 team members

- Names of those whose name you would require the donation certificates on.

3. What is the registration fee for the event?

Every team of 4 that signs up for the Trailwalker event will need to pay a registration fee of Rs 20,000 (per team). The registration fee is also a donation and your team will get donation certificates for the same. Thus, the fee is non-refundable.

4. Is there a minimum fundraising amount?

Trailwalker is a fundraising event and each team is raising funds to support Oxfam India's work to reduce inequality. The minimum fundraising amount per team is Rs 80,000 but the teams in past have also gone out to achieve as high as over Rs 14 Lakh per team.

5. Can our team registration fee be counted as a part of our fundraising pledge?

The registration amount and minimum fundraising amount are separate. The registration amount will not be added to the minimum fundraising amount. Once registered, every team must raise a minimum of Rs 80,000 before the event. Be assured that all the funds raised through the event will be used to support Oxfam India's work on reducing inequality.

6. Can we get a refund for our registrations fee if we wish to withdraw from the event?

The registration fee for Oxfam India Trailwalker is not refundable. This fee is also a donation, and upon registering, a receipt along with a donation certificate, will be sent to you via email. 

7. The registration cost of Rs 20,000 appears quite steep . What is this amount supposed to cover?

Oxfam Trailwalker is a fund raising event and all the funds raised are channeled through Oxfam India’s projects in fighting poverty and inequality all across the country.

The event itself is organised on the outskirts of the cities of Mumbai/Pune and Bangalore, set along rural areas with beautiful yet challenging terrain. In most cases these areas lack even basic infrastructure and require considerable development, setup and groundwork to accommodate the event and its participants.

We aim to cover the expenses for the event logistics with the walkers’ registration fee (Rs 20,000/- per team i.e. Rs 5000/- per walker) and any other support we receive from our sponsors.

Also included in this registration fee are the expenses for welcome kits and informational material sent all throughout the event. We also provide an array of additional services along the 11 checkpoints (Start, Finish and 9 CPs) on the trail, which include basic facilities such as drinking water, portable toilets, first-aid, tea-coffee and resting areas. The Checkpoints also have medical supplies and ambulances whose expenses are also covered under the registration fee.

8. Is it mandatory to raise the minimum fundraising amount?

Yes, it is mandatory to raise a minimum of Rs 80,000 per team, to be eligible to participate in the walk. Any team which fails to do so, shall not be allowed to participate.

9. Is there a 50km walk this year for both the events?

Yes. In addition to the 100km (to be completed in 48 hours), we are also conducting a 50km walk that teams of four have to complete within 24 hours.

10. Is there any minimum age to participate in Oxfam Trailwalker?

You have to be at least 18 years old to participate in Oxfam Trailwalker. Anyone over the age of 18, who wants to make a difference in the world, is most welcome to enter Trailwalker. However, there is no maximum age. Our oldest participant in India is a 75-year-old woman.

11. Can there be more or less than 4 members in a team?

Trailwalker is a global event and in all editions "teams of four" is the standard format. This format was developed by the Gurkha regiment for their training to ensure that in case of injury, one person can stay with the injured member and two others can go in different directions of the trail to seek necessary help.

12. If I am alone, can I still register?

Yes, you can register as a single person but you must complete your team before the event commences. We are always there to help you in finding a team.

13. Can we change a team member after we have registered?

We accept changes in a team in case of valid reasons. If you want to change a team member, you are allowed to do so up until one week before the event start date; no changes will be accepted after that. You can do this by editing your team profile on the Trailwalker website.

14. How will the Trailwalkerorganisers keep us informed?

  • The Trailwalker team will be connected to you all the time. The best way to get all the updates on the Trailwalker is by downloading the Trailwalker app! It is available on the Google Play Store and the App Store. You can also connect with us through the Trailwalker website and social media platforms.

  • Trailwalker website and social media: Our website and Facebook page features the latest news, frequently asked questions, trail information, health tips, nutritional advice, details about Oxfam India's work and much more. Please bookmark the website and check it regularly to get the latest information on all matters relating to the upcoming event.

  • E-News: All participants who register for Oxfam Trailwalker are automatically subscribed to our E-Newsletters. Our regular E-News editions provide participants with engaging, relevant and important information so please ensure we have your correct email address on record so that we can keep you informed. If you need to update your contact details please email us. You can also follow us on Twitter and Facebook.

15. Is it safe for women to participate?

Trailwalker is an inclusive event. 25% of our participants have been women. We also have women volunteers. The event is completely safe for women.

Got more questions? Contact us at the respective offices (Mumbai: +91-022-69000700, Bengaluru: +91-80-40945155/40945166/64507192)

1. Tell me more about the terrain?

Please click here to know about the Mumbai trail. Click here to find out about the Bengaluru trail.

2. Am I fit enough to do Trailwalker?

We firmly believe that anyone with the right training and attitude can complete the Trailwalker challenge. Our oldest participant was 75 years old woman!

3. What should I wear for training?

Non-chafing and comfortable training clothes. Make sure your shoes are light and comfortable. Train well to find out what clothes suit your body best. Check out the Mumbai Guide /Bengaluru Guide for more information.

4. Are trainers or hiking boots better for this event?

It is up to you. Experienced Oxfam Trailwalkers are divided in opinion on this one, so the best thing to do is start training on the trail and find out what is best for you. Some Trailwalkers also prefer to have spare shoes so they can switch back and forth during the event.

5. Food for thought

To get you across the finish line at Oxfam Trailwalker, adequate nutrition and hydration are just as important as your fitness training. You may not be able to complete the 100 km if you don't provide your body with the fuel it needs. And, on a more serious note, if you don't drink enough liquids you may find yourself in hospital.

6. Fuelling up

Carbohydrates, fats and proteins are all fuel for your body. Carbohydrates and fats are your primary energy source during exercise. Most people have a plentiful store of fats in their bodies are enough to last 100 km and beyond, however the body's store of carbohydrates is limited. That's why it's essential to replenish these stores during an endurance event like Oxfam Trailwalker.

7. Carbohydrates

  • Carbohydrates are your main fuel source during high-intensity exercise.
  • Your body only stores limited amounts of carbohydrates, so it's essential to replace them to avoid 'hitting the wall'.
  • Foods that contains carbohydrates include bread, cereals, starchy vegetables, legumes (e.g. lentils), fruit and their juices, dairy products, sugars, honey, soft drinks, cordial and confectionary

8. Proteins

  • Proteins are building blocks for your muscles.
  • People who are in the early stages of an exercise program may require more protein than people who don't regularly exercise but, in reality, most people already consume enough protein to meet this extra requirement.
  • Foods that contains protein include meat (red, white and fish), dairy, eggs, nuts and legumes (e.g. lentils). Other foods provide small amounts of protein.

9. Fats

  • Your body only needs a small amount of dietary fat, which provides fat-soluble vitamins and assists with other bodily functions.
  • Your body will use fat as fuel during the event, but you probably don't need to increase your fat intake during training or the event (unless you're trying to prevent weight loss). Your body probably already has enough fat available for the event.
  • Foods that contain fats include meat, dairy, eggs, margarine, oils, nuts, seeds, fried foods, takeaway foods, certain confectionary and bakery goods.

10. What should I eat before the event?

As your body can only store a limited amount of carbohydrates, you can increase your store directly before the event by carbohydrate loading. For three to four days before the event, increase your carbohydrate intake, and eat less of high-fat foods as they make you feel full and you won't be able to eat the carbs.

On the morning of the event, eat a high-carbohydrate breakfast 4 hours before the event to top up your carbs one last time. Alternatively, if you have an early start, eat a bigger dinner the night before and a smaller, carbohydrate-rich snack in the morning. Or you can simply be mindful of eating carbohydrates early and consistently during the event to ensure your levels are topped up. This will help you to avoid hitting the wall.

11. What to eat during the event?

  • What you eat during the event is a personal decision and should be trialled throughout your training regime. Seasoned participants will have their own proven eating plan. For those new to endurance events, the following are a few basic tips to get you started:
  • Eat meals and snacks that are high in carbohydrates. Eating every three hours should keep you on track.
  • - Meals can include sandwiches, wraps, rolls, noodle soups, rice and pasta.
  • - Snacks can include fruit, pikelets, muesli bars, bread with jam and pretzels.
  • - Plan when you'll eat because it's often hard to replenish carbohydrates once you’ve hit the wall.
  • Maintaining the right level of hydration is essential for endurance events like Oxfam Trailwalker. Failing to hydrate sufficiently can lead to significant health consequences like dehydration. On the other hand, over-hydration can result in a severe medical condition called hyponatremia. Have a drinking plan and stick to it, this will ensure you maintain a good level of hydration. Drink to your plan, not to your thirst.

12. How can I recover well after completing the Trailwalker?

Drinking water and eating carbohydrates and protein is important for recovery. 15 to 30 minutes after the event, have a snack that includes some carbohydrates and protein. This will help you recover effectively. During this time your muscles can easily absorb carbohydrate and protein.Make sure you drink plenty of fluids 24 to 48 hours after the event. Try sports drinks if you need to recover more quickly.Avoid drinking alcohol after the event. It has a negative impact on the recovery of nutrition and on soft-tissue injury caused by exercise.

1. What is the Mantra for Fundraising?

The only mantra for fundraising is "ASK". Your friends, colleagues and family members will be more than willing to support you, but you need to ask. Try asking and we are sure you will easily cross your fundraising target. But don’t stop there!  You can keep going higher, wear your creative hat and come-up with creative ideas so that you can have fun while fundraising!

2. If we are unable to raise the entire amount within the stipulated time frame, what happens to the registration amount?

Teams need to raise the minimum donation amount to be able to participate in the final event. Both registration fee as well as donation for pledge are donations and thus, non-­refundable.

3. How much money do we need to collect?

The registration fee for Oxfam India Trailwalker is Rs 20,000 per team. After the team has signed up and completed the registration procedure the fun begins: every donation counts! Look for support in your family, friends, or organize a solidarity party or auction. To participate you need to collect  at least Rs 80,000, but between the members of the team it will be easy and fun.

4. How can we start obtaining donations ?

The main tool to raise funds is your online team page. You can upload photographs and post updates about your training. This page is automatically  be set up when a team signs up and pays the registration fee. You can reach out to your friends, colleagues and relatives with the page link  asking for donations and to follow your progress. Also, you can find a few more ideas on how to  raise funds on our website and in the Event Handbook

5. What should we keep in mind while choosing the online donation option?

  1. Please do not press the refresh or back button during the donation process.
  2. International Donors paying through international cards should scroll down to the bottom of the donation form and choose “only Foreign donors” and follow the instructions.
  3. Indian donors paying through any cards issued in India should scroll down and choose “only India donors” and follow subsequent instructions.
  4. Please keep your credit/debit card handy for payment, with all your passwords ready. This helps in avoiding the 'Transaction has Timed Out' message from the bank portal, in which case the form will need to be filled and submitted again.

Here are some reasons for  "Transaction Failure" :

    Card Bin Stop Listed

Reason: Because of increase in the number of fraud transactions on certain BINs, these are blocked internationally. No transactions will be approved on these BINs once they are blocked.

Remedial Action: Please use another card (issued by another bank) if you face this issue.

    Rejected by the Switch

Reason: If your transaction is 'Rejected by the Switch', it means that the transaction has been declined by the issuing bank.

Remedial Action:Please contact your bank to approve the transaction.                      

6. Can we collect donation through cheque? What do we do with cheques?

Yes, you can collect donations through cheques for your team fundraising amount. Collect cheques in favour of Oxfam India. Write details of the donors at the back of the cheque - Name, Email ID, Mobile No., Address and your Team Name, and send it to the respective regional offices.

By Cheque/Bank Draft

For Tailwalker Bengaluru

Please make your cheque in favor of 'Oxfam India' and send it to:

Mallika Tatavarty

Regional Manager-South, Oxfam India

305, Ave Maria, 1st Floor, No.1C, Nehru Road, HRBR Layout, 3rd Block

Bengaluru - 560084, Karnataka

Phone : +91 80 40945155 / 40945166 / 64507192

For Tailwalker Mumbai

Please make your cheque in favor of 'Oxfam India' and send it to:

Bhavika Nagar

Oxfam India

B-304, Riddhi Siddhi Complex

Near Sukarwadi Bus Depot

M.G Road, Borivli East

Mumbai - 400066, Maharashtra

Phone : +91 22 69000700

7. Is it compulsory to raise at least Rs 80,000 as the minimum pledge for donations?

Yes, a condition to be able to take part in the Trailwalker is that the team raises at least Rs 80,000, preferably by the minimum fundraising deadline. Although it may initially seem  like a lot of money, among the four walkers, the two support crew members and your friends, family, and colleagues, it is not difficult to raise the funds and even exceed the amount! Take into account the fact that the average fundraising from the teams that participate in other Oxfam Trailwalkers is usually double the minimum initial amount.

8. Can we get sponsors for our registration fee?

You can - it's upto you. If you have any sponsor for your registration fee, you can share the name of the donor in the donation certificate section, while filling your registration form online.

9. How can Oxfam help us with our fundraising?

The Oxfam Trailwalker staff can provide  many ideas and resources to help make fundraising easy and fun. The Event Handbook has lots of advice to get you started and we can help you with many more ideas,in case there is a need. So feel free get in touch with us!

10. How do we use our Teamspace page?

Each team will have its own web page (Teamspace) which you can personalise to share your Oxfam Trailwalker story with the world and inspire supporters to donate. Use your Teamspace to tell your supporters all about your team and your challenge, including stories and photos from the trail, fundraising target and progress, estimated finishing time and all the other details that you will keep adding over time. Participants can also choose to publish feeds on Teamspace from their Twitter and Facebook accounts.

11. How do I submit funds raised through a fundraising event?

If you can get donors pay online on your team page, it's great. If you have received cheques, you can directly send it to us (See Point 6 above).

If you collect cash, please note the amount paid by all the donors and their email ids and either send us a consolidated cheque or simply cover the amount with a money order or credit card payment. You can make the credit card payment on your Teamspace page, by either filling for each donor or simply putting the name of your fundraising event in the name field. In the latter case, send us an email with all donor details on the same day. Tax receipts should not be issued to individuals donating less than Rs 500.

12. How do we issue Tax Receipts to our donors and sponsors?

Donations made online to teams are issued with an electronic receipt. If you receive an offline donation of more than Rs 500 and the donor would like a receipt, you can process the donation online with your credit card or debit card and the donor's details. Alternatively, send us a cheque and the donor details and we will issue the donor a receipt.

13. Our team has reached our fundraising target, what should we do?

Go team! If you meet or exceed your fundraising target, you can always edit your fundraising target on your team page or call and ask us to increase your target so that your supporters know you're still fundraising. You'll be surprised at how much this can encourage further donations. Remember, by this stage you have met your obligatory minimum fundraising amount so why not set yourself an ambitious target?

14. When is the final fundraising deadline?

Minimum fundraising deadline (Rs. 80,000 per team)

Mumbai : 19 November 2017

Bengaluru: 31 December 2017

Final fundraising Close

Mumbai : 28 February 2018

Bengaluru: 4 March 2018

Although fundraising can continue beyond this date, we use the Fundraising Close to determine the highest fundraising award recipients.

15. How much money is Oxfam Trailwalker aiming to raise?

In 2017-18, the two Oxfam Trailwalker events in India are aiming to raise in excess of 6 crores to support our vital work and to bring about positive change in the lives of lakhs of people in need.

16. Where does the money go?

Oxfam India Trailwalker is a bid to bridge the gap of inequality between the more fortunate amongst us and the marginalised. Recent figures show that India is trailing behind many of its South Asian counterparts in several social indices like Education, Gender Justice, Public Health and Sanitation. Oxfam Trailwalker India provides a platform to people to help these marginalized and disadvantaged communities attain a right to life with dignity for all.

1. How do I Volunteer?

If you are interested in volunteering with us, please visit this Volunteer. We would need details of your interest areas, amount of time that would you like to contribute (pre-event and during event), the location you opt for - Bengaluru or Mumbai/Pune and your contact details.

2. Is there a minimum/ maximum age for volunteering?

Yes, minimum age required is 18 years. There is no maximum age.

3. If I wish to volunteer for the event, what would be my role and responsibilities, and by when will this be confirmed?

We need volunteer support for various general as well as specialised tasks such as Trail Marshals, Sweep Team, Database Management, Tele-calling, MC, Calligraphy, Photography, Social Media, Yoga and Fitness Experts etc. Once we get the required details from you; we get back to you with the available opportunities based on your areas of interest and your skill-set.

4. Will food be provided to the volunteers during the course of the event?

Yes, we will be organising food for our volunteers during their assigned shifts/working time. However, it would be great if you can be self-sufficient as well.

5. Is accommodation provided for the volunteers?

Trailwalker is a 48-hours continuous event and thus the volunteers are expected to be working at odd hours and in long shifts. In some cases, pre or post shifts, there will be tented accommodation organised at the checkpoints, based on the requirements. Details of accommodation will be shared with the volunteers before the event. Accommodation will be confirmed, depending on the role of each volunteer and the shift timings.

6. As a volunteer, what all belongings am I supposed to carry with me?

Upon confirmation of your volunteering, you will be sent a Volunteer Handbook with all details.

7. Will volunteers get transportation facilities to the event location?

Unfortunately, we are unable to provide transport to the Trailwalker start points. Volunteers need to arrange their own transportation for the trail location.

8. If I choose to volunteer, will I be working for the entire duration of the (48hour) event?

Absolutely not. You will be working in shifts of 8-12 hrs depending on the job role or task requirement.

1. What is Support Crew?

Behind every great team is an even greater support crew. Support crew members will provide your team with dedicated support and endless motivation throughout your journey.

They will be your family for the 48-hour journey helping you with food, sleep arrangements and carrying everything that you may need during the walk. You could not complete Trailwalker without them!

2. Who should be a member of my Support Crew?

Ideally, your support crew will include people who understand the nature of the event or have even participated themselves.

3. How many members in a Support Crew?

You will need at least two people in each crew - one to drive and one to navigate.

You may have more than one crew working in shifts over the weekend, but remember that only one vehicle pass will be issued to each team at the briefing night.

Vehicles will not be allowed into checkpoints without the pass, so plan accordingly if you do have more than one crew.

4. How should my Support Crew members prepare for the event?

It's important to prepare your crew for the event so they know what's expected of them. They will work very hard and get little sleep so take care of them and they'll take care of you!

Please encourage your support crew to read the Event Handbook to get a fair idea about Trailwalker.

1. What happens if we do not complete the walk in 48 hours?

Every team has the maximum time of 48 hours allowed for completing the walk. If you want to continue further, it's at your own risk. Our team will be available only for 48 hours.

2. Do we get any support on the trail?

There are 9 checkpoints available on the trail. Support will be available only at the checkpoints. You will have access to basic facilities such as drinking water, portable toilets, first-aid, tea-coffee and resting areas at all checkpoints. Medical supplies and ambulances will also be available in case of emergencies.

3. Will there be a guide or a volunteer guiding us throughout the journey?

Your team will be on their own. Please follow the trail markings to stay on the right path.

4. Is there any accommodation provided from trailwalker, or any tents provided for stay during the journey?

Your support crew is your extended team. They need to organise everything for you.

5. What do we do if we have a medical emergency in between checkpoints?

Please call the emergency number provided on your chest bibs. Our medical emergency team will reach you as soon as possible.

6. What facilities are available at the checkpoint?

Drinking water, first aid and portaloos are a must at every checkpoint. Food, sleep facility or any other support needs to be organised by your support crew.

Thank You!

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